How Can I Close My Account
Closing an account is handled through customer support to ensure security and proper confirmation.
Reasons for Closing an Account
Players may decide to close their account for different reasons. Some choose to step away temporarily, while others prefer a permanent closure. Common reasons include limiting gambling activity, focusing on personal priorities, or no longer wishing to maintain an active account.
Super Spin treats all closure requests seriously and processes them with respect for user privacy and safety.
How to Request Account Closure
To close your Super Spin account, you need to contact customer support directly. Requests are handled through the registered email address linked to your account to confirm ownership.
When contacting support, include the following information:
- Your registered email address
- Your username
- A clear statement requesting account closure
Once the request is received, the support team will confirm the details and proceed with the closure process.
Temporary Closure and Break Options
If you do not wish to close your account permanently, Super Spin also supports temporary account restrictions. These options allow you to pause gambling activity without deleting your account entirely.
Temporary options may include short breaks or longer exclusion periods. During this time, access to gambling features is restricted. Once the chosen period ends, account access may be restored upon request.
These options are suitable for players who want time away while keeping their account details intact.
Permanent Account Closure
Permanent account closure means your account will be deactivated and access will no longer be possible. Once closed, you will not be able to log in, place bets, or use any site features.
In some cases, reopening a permanently closed account may not be possible. For this reason, players are encouraged to consider whether a temporary break or self exclusion better fits their needs before choosing permanent closure.
What Happens to Remaining Balances
Before closing an account, any remaining balance must be resolved. If your account holds funds, customer support may guide you through withdrawal options in line with standard verification procedures.
Accounts with unresolved transactions or verification requirements may need to complete those steps before closure can be finalised.
Self Exclusion as an Alternative
For players concerned about gambling habits, self exclusion is available as an additional option. Self exclusion prevents access to the account for a fixed period chosen by the player. During this time, the account remains inactive and cannot be accessed.
Self exclusion is recommended for players who want stronger controls in place rather than a standard closure request.
Data Retention and Privacy
After account closure, Super Spin handles personal data in line with applicable data protection requirements. Some information may be retained for legal, regulatory, or security reasons. This data is not used for marketing once the account is closed.
For detailed information, players can refer to the Privacy Policy available on the website.
Reopening a Closed Account
In certain cases, accounts that were closed temporarily may be reopened by contacting customer support. Permanent closures may not allow reactivation. Each request is reviewed individually based on the type of closure applied.
Support Assistance
If you are unsure which option suits your situation, Super Spin customer support can explain available choices and help you decide between temporary restrictions or full account closure.
Taking control of your account is an important step toward responsible gambling and personal well being.
